DraftDIYDG policy · Draft v0.1
Crisis Response & Duty of Care Policy
How we respond to risk of harm and uphold our duty of care.
This is a working draft prepared for internal review. It is not legal advice and has not yet been reviewed or approved by a qualified lawyer. Do not rely on it until it has been finalised.
1. Responding to risk
Where someone is at risk of harm, staff and Sparks follow our escalation procedures and connect the person to appropriate support.
2. Crisis lines
If life is in danger call 000. For immediate support call 13YARN on 13 92 76 or Lifeline on 13 11 14.